*Please note that if you wish to book an appointment or order medication PLEASE contact us by telephone as this is still the quickest method!
In order for us to give you and your pet the best possible treatment and care we refer out-of-hours emergencies to a local dedicated emergency hospital. This means that the vets and nurses at Polsloe and Cranbrook will be able to give the best care to your pets as they will be well rested and on top form.
If you require veterinary attention outside normal surgery hours, please ring us at either practice for the telephone number of the after hours service which is currently covered by Exonia Veterinary Emergency Services (EVES), who will administer any necessary treatment.
Surcharge fees apply to any after hours consultations; please enquire when calling.
Please don’t hesitate to call us if you are worried, and remember that we are open at Cranbrook Veterinary Centre seven days a week as well as Bank Holidays*.
*We are closed Christmas Day, Boxing Day, Good Friday and Easter Sunday only.
If you find that your cat gets stressed when coming to the practice the following video may be helpful to you. Please do not hesitate to contact the practice where we can dispense Feliway for your cat.